As a convenience to our patients we are happy to file your insurance for you. Please remember that your insurance coverage is a contract between you and the insurance company. We cannot guarantee your coverage.
Please familiarize yourself with your individual plans, policies and insurance benefits. It is your responsibility to pay co-pays, co-insurance, deductibles or any balance not paid by your insurance company. Some companies pay fixed allowances for certain procedures while others pay a percentage of the charge.
Most insurance cards list the amount of co-pay due at each visit. We collect the co-pay at the time you check in.
Please be aware of your annual deductible and whether or not you have met it. If you have an extremely high deductible and cannot pay it all at once, we are willing to work with you to make payment arrangements.
Once our claim has been sent to the insurance company, they send you a copy of your explanation of benefits (EOB) in addition to the one they send our office. It clearly notes what they paid the doctor; co-pays, co-insurance, deductibles, discounts and adjustments. After we receive our EOB, we will then bill you for any remaining “patient responsibility.”
Due to increased postage, printing costs, and staff time … we will only send you three statements prior to referring your account to a collection agency. We would much rather work with you, so please be prompt in paying your bill or contacting us if you need to make payment arrangements. If we must refer your account to a collection agency we will add a 30% surcharge to your balance.
Methods of Payment
We accept VISA, MasterCard, personal checks, and cash. There is a fee of $35 for any checks returned by your bank.
We do NOT handle auto-accident insurance. If you need to see the doctor as a result of an auto-accident, we require payment up front. We will then give you a receipt which you can submit for reimbursement to the auto-insurance company handling it.
We do NOT file Workman’s Compensation cases. However, if you need to see the doctor as a result of a workman’s compensation case, we require payment up front for the visit. We will then give you a receipt which you can submit for reimbursement.
For questions regarding insurance, billing and payment plans please call: (918) 251-2273